Privacy Policy

Personal Information

When you use Onlinelixandro's budget foundation services, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and mailing address when you create an account or contact us for support.

We also collect financial information necessary to provide our budgeting services, such as income details, expense categories, and financial goals. This information is encrypted and stored securely on our Canadian servers.

Usage Information

We automatically collect information about how you interact with our platform, including:

• Pages visited and time spent on our site
• Features used within our budgeting tools
• Device information and browser type
• IP address and approximate location
• Referral sources and search terms

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, keep you logged in, and provide personalized content recommendations based on your budgeting patterns.

Service Delivery

Your personal and financial information is primarily used to deliver our budget foundation services. We analyze your spending patterns to provide personalized recommendations and help you achieve your financial goals.

We use your contact information to send important updates about your account, notify you of new features, and provide customer support when needed.

Platform Improvement

Usage data helps us understand how our tools are being used and identify areas for improvement. We aggregate this information to enhance our budgeting algorithms and develop new features that better serve our users' needs.

Communication

We may use your information to send educational content about budgeting, notify you about account changes, and respond to your inquiries. You can opt out of marketing communications at any time while continuing to receive essential service updates.

Third-Party Services

We work with trusted third-party service providers to deliver our services effectively. These may include payment processors, email service providers, and analytics tools. All third parties are contractually required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information if required by Canadian law, court order, or regulatory request. We will notify you of such requests unless prohibited by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and provide options for your data if the privacy practices change significantly.

Security Measures

We implement industry-standard security measures to protect your information, including:

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure data centers with physical access controls
• Employee training on data protection best practices

Data Storage

Your data is stored on secure servers located in Canada, ensuring compliance with Canadian privacy laws. We maintain regular backups and have disaster recovery procedures in place to protect against data loss.

Incident Response

In the unlikely event of a data breach, we have procedures in place to quickly identify, contain, and address the issue. We will notify affected users and relevant authorities as required by law.

Access and Correction

You have the right to access, review, and correct your personal information at any time through your account settings. If you need assistance accessing or updating your information, please contact our support team.

Data Portability

You can request a copy of your personal data in a structured, commonly used format. This includes your profile information, budgeting data, and usage history. We will provide this information within 30 days of your request.

Account Deletion

You may request deletion of your account and associated data at any time. We will permanently delete your information within 30 days, except for data we are required to retain for legal or regulatory purposes.

Communication Preferences

You can manage your communication preferences through your account settings or by using the unsubscribe links in our emails. You can opt out of marketing communications while continuing to receive essential service updates.

Retention Periods

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Here's how long we typically keep different types of information:

Deletion Procedures

When retention periods expire, we securely delete your information using industry-standard data destruction methods. This ensures that your data cannot be recovered or reconstructed.